Job Role: Internal Operations & Maintenance Lead (Internal Controller)
Location: Bangalore (On-site)
Reports to: Head of Operations
Employment Type: Full-time- No work from home option.
Role Overview
We are seeking a disciplined and observant Internal Controller to oversee the core infrastructure and operational integrity of Dilzer Consultants. You will be the primary authority on office discipline, technical maintenance, and facility management. A key focus of this role is the implementation of productivity tracking systems and the seamless technical coordination of all high-level meetings and webinars.
Key Responsibilities
1. Productivity Tracking & Operational Control
- Tool Implementation: Research, deploy, and manage productivity tracking software to monitor team output and identify time-wastage.
- Hurdle Identification: Proactively identify "bottlenecks," distractions, or activities that disrupt the workflow; implement immediate solutions.
- Internal Discipline: Monitor Late Coming and office decorum. Deliver firm but calm feedback to ensure 100% compliance with company standards.
2. Conference Room & Meeting Coordination
- Meeting Readiness: Ensure the conference room is "Meeting-Ready" at all times (cleanliness, seating, stationery, and refreshments).
- Tech Support & Setup: Provide end-to-end technical support for physical and virtual meetings. Setup and test audio/video equipment, projectors, and video conferencing software (Zoom/Google Meet) prior to start.
- Webinar Coordination: Assist the management in setting up and managing the backend of financial literacy webinars, ensuring zero technical glitches.
- Calendar Management: Maintain the conference room booking schedule to avoid overlaps and ensure a smooth flow of appointments.
3. Infrastructure & Technical Maintenance
- IT Asset Oversight: Manage the upkeep of all Computers and Mobile devices. Audit hardware performance and coordinate laptop/mobile purchases, upgrades, and repair logistics.
- Internet Security: Enforce and audit Internal Internet Security Protocols to protect firm data.
- Troubleshooting: Serve as the first responder for internet connectivity and electricity issues across the floor.
4. Facility & Vendor Management
- AMC Governance: Maintain the master AMC Contact List. Ensure all maintenance contracts (AC, Water, UPS, Internet) are renewed and serviced before expiry.
- Cleanliness & Housekeeping: Oversee office hygiene and seating/desk management.
- Vendor Engagement: Manage the onboarding and engagement of all external vendors and professionals. Act as the central liaison for service delivery.
5. Employee Lifecycle & SOPs
- Onboarding/Relieving Checklists: Rigorously follow entry/exit protocols, ensuring all assets are recovered and security clearances are completed.
- SOP Oversight: Ensure that all Standard Operating Procedures (SOPs) are strictly followed; identify gaps in processes and suggest improvements.
Skill Set & Qualifications
- Clear & Assertive Communication: Ability to be "Stern yet Calm" when enforcing rules.
- AV & Tech Savvy: Proficiency in setting up video conferencing, troubleshooting HDMI/Display connections, and basic network settings.
- Systems Mindset: Experience or strong interest in workflow automation and productivity tracking tools.
- Punctuality: Must lead by example in terms of timing and office presence.
Why Join Us?
- Authority: Total ownership over office readiness and internal protocols in an award-winning firm.
- Critical Impact: Your technical support ensures the firm's leadership communicates flawlessly with clients and the public.
- Culture: A professional environment that values data, discipline, and proactive problem-solving.
How to Apply
Please share your resume to careers@dilzer.net with Subject Line: Internal Maintenance / Controller Role
